TrueVital: Privacy Policy

Last updated: September 11, 2026

TrueVital ("we", "us") provides AI-assisted fitness tracking and coaching. This policy explains what we collect, how we use it, who we share it with, and your choices.

Data we collect

We do not write data back to Apple Health. We do not use advertising or third-party tracking SDKs, and we do not sell your data.

How we use your data

Third-party AI processing

To generate recommendations, we send your goal description, profile attributes (age, sex, height and weight), the coach notes described above, and your health and fitness data to Anthropic, a third-party AI platform (the Claude API), which processes them to return coaching text and your daily review. What is sent depends on what you ask: your daily review receives summarized trends, while the AI Coach can look up the underlying detail: individual workouts including their time, duration, distance, pace and heart rate; per-night sleep including bed and wake times; and daily readings for the metrics you track. Anthropic acts as our processor for this purpose. Under its commercial terms it does not use this data to train its models and retains it only briefly for abuse monitoring; its privacy policy is published at https://www.anthropic.com/legal/privacy. We send only what is needed to generate the response; we do not send your name or email.

Your consent is required first. We do not send any of this data to the AI platform until you explicitly opt in. The app asks for your permission during onboarding (and again, in-app, before the first AI feature runs if you haven't yet decided), clearly stating what is shared and with whom. Nothing is sent to the AI provider (not for the coach, goal creation, or the daily review) unless you have granted consent. You can withdraw consent at any time in Settings → AI Coaching & Data Sharing, which immediately stops all data sharing with the AI platform and disables the AI features. This consent is separate from the HealthKit permission that lets the app read your health data into your own private account.

Storage and retention

Your data is stored securely on our backend, hosted with a third-party cloud infrastructure provider. We retain it until you delete your account. When you delete your account (Settings → Delete Account), we permanently remove your profile, goals, chat history, and all synced health data. We retain anonymized usage records (device identifier, feature, token/cost totals) needed to enforce the weekly AI credit allowance across reinstalls; these contain no health data.

Your choices and rights

Children

TrueVital is not directed to children under 13 (or the minimum age in your jurisdiction) and we do not knowingly collect their data.

Not medical advice

TrueVital provides general fitness information and AI-generated guidance. It is not medical advice and is not a substitute for a physician, physical therapist, or mental-health professional. For symptoms, pain, or any health concern, consult a qualified professional.

Contact

support@derive.fit